Privacy Policy

This Privacy Policy explains how Testmer collects, uses, stores, and protects personal data when you use the Testmer mobile application (“App”).

The App is operated by **Testmer Ölçüm ve Test Hizmetleri A.Ş.**, an international provider of certification, inspection, measurement, testing, and training services.

## 1. Who We Are

Testmer provides compliance-related services including certification, inspection, audits, testing, measurement, and training.

Contact details:

– **Company:** Testmer Ölçüm ve Test Hizmetleri A.Ş.

– **Email:** info@testmer.com.tr

– **Address:** Serifali Mh. Aciyuz Sk. No: 2-3, Umraniye, Istanbul, Turkey

– **Website:** https://testmer.com.tr/

## 2. Scope of This Policy

This Privacy Policy applies to the Testmer mobile application and related mobile services made available by Testmer. It applies to personal data collected through the App, not to third-party websites or services that may be linked from the App.

## 3. Information We May Collect

Depending on how you use the App, we may collect the following categories of information:

– **Account and identity information**, such as your name, email address, username, company-related profile details, and login credentials.

– **Authentication information**, such as access tokens or session-related data required to keep you signed in securely.

– **Profile and business data**, such as records, assignments, documents, inspection-related information, inventory records, task/activity content, member information, and other data that you or your organization submit through the App.

– **Files and media**, such as documents, images, attachments, or photos that you choose to upload.

– **Voice input**, if you choose to use speech-to-text or voice dictation features available in the App.

– **Device and technical information**, such as app version, operating system, device-related identifiers, crash or diagnostic information, and network status needed for service operation and troubleshooting.

– **Notification data**, such as push notification tokens used to deliver app notifications.

– **Communications data**, such as requests, feedback, or support messages you send to us.

## 4. How We Use Personal Data

We may use personal data to:

– provide and maintain the App and its features;

– authenticate users and manage secure access;

– process records, documents, inspections, tasks, and other business workflows;

– enable file uploads, voice input, and related user-requested functions;

– send operational messages, alerts, and push notifications;

– improve app performance, reliability, security, and user experience;

– respond to support requests and communicate with users;

– comply with legal obligations and protect our rights, users, and services.

## 5. App Permissions

The App may request access to certain device features only when needed for functionality you use:

– **Internet / network access** to connect with Testmer services.

– **Notifications** to send app alerts and updates.

– **Microphone access** if you use voice input or speech-to-text features.

– **Camera or file access** if you choose to capture or upload images or documents.

You can manage some permissions in your device settings. If you deny certain permissions, some features may not work as intended.

## 6. Legal Basis

Where required by applicable law, we process personal data on one or more of the following grounds:

– performance of a contract or provision of requested services;

– our legitimate interests in operating, securing, and improving the App;

– your consent, where a feature specifically requires it;

– compliance with legal obligations.

## 7. Sharing of Information

We may share personal data only when necessary and appropriate, including:

– with service providers and technology partners that help us operate the App and related systems;

– with affiliated companies or authorized business partners involved in delivering Testmer services;

– with your employer or organization, where the App is used as part of a business account or corporate workflow;

– with public authorities, regulators, courts, or law enforcement when required by law or to protect legal rights;

– in connection with a merger, acquisition, restructuring, or transfer of assets, subject to applicable safeguards.

We do **not** sell personal data.

## 8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including operational needs, contractual obligations, recordkeeping, dispute resolution, security, and compliance with applicable law.

Retention periods may vary depending on the type of data, the services used, and legal or business requirements.

## 9. Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

## 10. International Data Transfers

Because Testmer serves clients in multiple countries, personal data may be processed or accessed in jurisdictions other than your own. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

## 11. Children’s Privacy

The App is intended for business and professional use and is not directed to children. We do not knowingly collect personal data from children.

## 12. Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to processing of your personal data, and in some cases data portability.

To exercise your rights, please contact us at **info@testmer.com.tr**. We may request information to verify your identity before responding.

## 13. Third-Party Services

The App may rely on third-party services for functions such as notifications, storage, analytics, authentication support, or device-level speech processing. Those third parties may process data in accordance with their own privacy notices where applicable.

## 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of the App after changes become effective means the updated policy will apply.

## 15. Contact Us

If you have any questions about this Privacy Policy or Testmer’s data practices, you can contact us at:

**Testmer Ölçüm ve Test Hizmetleri A.Ş.**  

Email: info@testmer.com.tr  

Website: https://testmer.com.tr/  

Address: Serifali Mh. Aciyuz Sk. No: 2-3, Umraniye, Istanbul, Turkey